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- #Zombie farm 2 bought brains not showing manual
- #Zombie farm 2 bought brains not showing code
- #Zombie farm 2 bought brains not showing Ps4
- #Zombie farm 2 bought brains not showing free
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He bumped my case up right after reviewing those screenshots to an EA Help Specialist ("Level 3"). He was seemingly unfamiliar with this bit of info and seemed surprised. After he reviewed it, I mentioned the Services List screenshots. I mentioned the PS transcript and he reviewed it. There was another pack, Modest Coin Pack, that I don't even remember purchasing that had 120,000 coins REMAINING.ģ.) When I called EA Customer Service, the CS rep ("Level 1", if you will) reviewed the case and saw I had already been referred to a Tech Specialist ("Level 2") a couple of days ago. When I clicked on the Epic Coin Pack entry, it showed I had 2,330,000 coins REMAINING. I DO NOT HAVE multiple Epic entries even though I've bought multiple Epic packs - multiple purchases seem to be filed under one entry. I have one entry each for each TYPE of coin pack I bought: Epic and Modest. When you click on it, you'll see all the content you've purchased for the game.
#Zombie farm 2 bought brains not showing Ps4
Under Services List, you should see your PS4 games, including Plants vs. This section can be found on the PS4 under Settings -> Account Management -> Account Information -> Services List. Save often, because as I indicated in a previous post, the PS supervisor I was chatting with abruptly closed the chat on me.Ģ.) Unprompted by EA, I uploaded screenshots of the Coin Packs that were listed under my "Services List". When you chat with PS CS, there is an option to save the transcript. Here's what has happened (screenshot attached for reference):ġ.) Unprompted by EA, I uploaded the transcript of the PlayStation Customer Service chat where they told me they wouldn't refund my money. Okay, EA Customer Service finally felt sorry for me, I guess. I think EA should be checking out the EA Forums - especially the Technical Issues forum. I'm supposed to call PS Customer Service now and spend untold hours trying to find some thread somewhere on "social media pages" about my issue. Thank you again and fair thee well until we speak again!
#Zombie farm 2 bought brains not showing free
Should you have additional questions please feel free to reach out or add them as an addition to this case. Once again, thank you for speaking with our specialist department at EA help. We also have a toooooooooon of great self help resources at your fingertips! Please check out answers.ea.com, ea.com/forums, or the social media pages for any of your favorite EA titles for additional information, help, or even nuggets of advice from our helpful community! One single missing piece of content is a one-off, multiple of different types is account related. I Suggst here you talk to Playstation about an account related issue. Honestly, after looking this over, I think this is likely linked to your PSN account. This is in regard to the issue you've reported to us where you have multiple missing purchases.
#Zombie farm 2 bought brains not showing code
I was really, really hoping for some codes I could redeem in-game that would give me my missing coins, add-on content (which, in my case, should have equaled more coins), and maybe even a bonus code that gave me something for my trouble. What a headache to waste all this time on something that should work each and every time for everyone. To me, EA should give us our coin packs - then some.
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All we want is that silly Disco Chomper to complete our collection and because EA couldn't give me the coin packs I paid for, we've missed yet another chance of collecting the last sticker. My son is 8 and we've been playing this since he was 6 and a half. I had pdfs of my e-mail receipts from the PS4 uploaded, but they wouldn't accept them. They won't start to help you until you have those things uploaded. When you call EA, have screenshots of your transaction history on your PS4 console uploaded to your "My Case" (done via your EA online account), as well as screenshots of your transactions in question via your online, web-based PS account. Each EA customer service rep I've talked to has been extremely nice, but they haven't been able to resolve the issue.
#Zombie farm 2 bought brains not showing manual
All EA customer service seems to be doing is flipping through the PS troubleshooting manual and giving us PS troubleshooting tips.